Understand that the current state of staffing issues is not going to go away anytime soon. Dental practices must accept that this is the “new normal” and find ways to stay productive, efficient, and sane, and still meet the needs of their patients. Audiences will benefit by learning strategies and processes to improve workflow resulting in improved patient care and outcomes!

"Incredibly conversational. You were talking to me, not at me. You identified a problem that is in every practice and gave a direct solution." Roy Sherburn, DDS

"This was the most interesting and useful CE I have taken in a long time. I learned a lot." Sarah H., RDH

Kay Hickey, LDA, has been in the dental industry for over 25 years as a dental assistant, dental assisting educator, and clinical efficiency consultant. Her passion is helping dental teams save time and money by implementing processes to create a safe, happy, and efficient practice. Her presentations are unique because other speakers and consultants are not addressing the cost of clinical disorganization and the negative impact it can have on the practice's overall success. Kay has authored a series of children's dental books and several articles for various dental publications. She has served on the Minnesota Dental Assisting Board and is a member of the Speaker Consulting Network, AADOM Speaker Consultant Alliance, and eAssist Consultant Network.

Originally Recorded 05/08/2024, expires 05/08/2027